Privacy Policy
Effective January 1, 2026
Essential Hanahan Spray Foam Insulation, hanahansprayfoaminsulation.com, hi@hanahansprayfoaminsulation.com
Who this policy covers
This policy explains how Essential Hanahan Spray Foam Insulation handles the information you share when you use our website, call us or ask for an estimate. We're an insulation contractor in Hanahan, SC, and we work in homes and businesses in the cities around it.
It applies to every page of our site, starting with our home page. If you'd like to know more about who we are before you reach out, our about page covers that.
What information we collect
When you fill out our estimate or contact form, we collect what you type in. That usually means your name, phone number, email address, the address of the property and a short note about the job, such as a hot upstairs room, a drafty attic or a crawl space you want looked at.
When you call or email us, we keep a record of the conversation details we need to answer you and schedule a visit.
When you browse the site, some information is collected automatically. This can include your device and browser type, the pages you visit, how long you stay and the general area you're browsing from. We don't use this to identify you personally.
How our contact form works
Our contact form is run by an outside form service. When you submit it, your answers pass through that service and are sent to us. The service handles your information under its own privacy terms, and we only use what reaches us to reply to you about your job.
Cookies and analytics
Cookies are small files a website stores in your browser. Our site may use them to keep pages working properly and to count visits so we can see which pages help people and which don't.
We may use an analytics tool for that counting. It reports totals and trends, such as how many people read a service page, not who you are. You can block or delete cookies in your browser settings, and the site will still work for reading pages and contacting us.
How we use your information
We use what you give us to answer your question, set up an in-person estimate, plan and carry out the work, and follow up afterward. We also use general site traffic to improve our pages.
We don't sell your information, and we don't rent or trade it to other companies for their marketing. We share it only when it's needed to do the job, such as with a service that runs our website or form, or when the law requires it.
How long we keep it
We keep your contact and job details for as long as we need them to finish your project, answer questions about the work later and keep ordinary business records. When we no longer need them, we delete them or keep them in a form that no longer identifies you.
Site traffic data is kept in summary form and isn't tied back to you.
How we protect it
We limit who on our team sees your information to the people who need it to schedule and do your job. No website or email system is perfectly secure, so please don't send payment card numbers or passwords through our form or by email.
Your choices and rights
You can ask us what information we have about you, ask us to correct it, or ask us to delete it. You can also tell us to stop contacting you at any time, and we'll do that.
We'll respond to a request within a reasonable time. If we have to keep certain records for legal or tax reasons, we'll tell you which ones and why.
Children's privacy
Our site is meant for adults arranging work on a home or building. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
Changes to this policy
We may update this policy when our site or the way we work changes. The current version will always be on this page, and continuing to use the site after a change means the updated policy applies.
How to raise a privacy concern
If you have a question about your information or want to make a request, call us at (843) 278-0353 or reach us through our contact page. Tell us what you need, and we'll get back to you within 1 business day.